Business
Tips:
TRACTION (EOS – Entrepreneurial Operating
System)
Our
management is implementing a new system called “Traction”. It will provide
direction over the next year through a wonderful system. We look forward to
sharing it with you here. We hope you will take the journey with us.
~ Process: Identify, Document, and Package~
Identify: These
are things like HR, marketing, sales, operations, accounting, or customer
retention. No matter how many core processes you have, you need to identify the
ones that address every activity going on in the business. Then list them in
one document and make sure that your leadership team is 100 percent on the same
page with the amount, the names, and what they are.
Document: In
this step, the Accountability Chart comes into play. The person that is
accountable for a certain process takes charge of documenting it. The head of
sales and marketing takes the sales process and the marketing process. The head
of operations takes the one to three operations processes, and so on. When
documenting the processes, you should follow the 20/80 rule. That means to document the 20 percent that produces 80 percent of the results. In other
words, the document at a very high level. You should not be creating a 500-page
document. The 20/80 rule gives you the highest return on your time invested.
In the end, each core process will run between two and 10 pages. Operations
processes are usually the longest.
Package
it: Good news! Now that your core processes are documented, Step 3 is the
easiest of all. Here’s where you take all of the great work you’ve done in
Steps 1 and 2 and package it. The titles of your core processes now become your
table of contents. Each documented process in Step 2 becomes one of your
sections. You put them in a binder or on your company intranet. On the cover,
put your company name followed by the word “Way.” If your company name is the
ABC Company, then it should read “The ABC Company Way.” Your Way is now ready
to use for reference and training. That’s when the real magic happens. Now,
everyone in the company can be trained to follow the correct process.
Wickman,
Gino. Traction. BenBella Books, Inc.. Kindle Edition.
Personal
Tips:
~Draw inspiration from industries outside your
own~
"Look to different industries to develop your own unique
business concepts. My most creative and successful ideas have been formulated
by looking at best practices and successful innovations in industries that are
totally unrelated to mine. When you're successful, it's easy to get complacent.
And too often, looking only at your competitors will give you only incremental
improvements and perpetuate 'good enough' results. By looking outward, you not
only draw on your own ingenuity and motivation as a leader, but it also gives
you the power to drive key innovations that have the potential to transform
your business and leapfrog the competitors, whether they're traditional or
non-traditional."
--Sue
Marks, founder and CEO of Cielo, a global recruitment process outsourcing
provider, EY Entrepreneur of the Year and three-time winner of the Working
Woman 500 designation
Tools & Tech I am using:
~Disciplines”
·
They Work Inside
Their Passion
·
They Remove
Distractions
·
They Reward
Progress
·
They do the
Hardest Thing First
·
They Make
Decisions
·
They Work Within
Their Biological Clock
· They Know it Takes Action
Life Skills:
~Good social life~
Choose your friends. You will become who you spend most time
with.
What is the most satisfying thing you can do for:
·
$10?
·
$100?
·
$1000?
Happiness: It is all about shared experiences +
intentional giving.
Unhappiness: it is all about comparing yourself to
others, what you have, what you don’t have. What would you rescue from your
house if you could only save one thing? (95% choose photos). Not
plasma TV, not furniture.
Notable quotes: They are italicized above.
Galatians
2:20
I have been
crucified with Christ. It is no longer I who live, but Christ who lives in me.
And the life I now live in the flesh I live by faith in the Son of God, who
loved me and gave himself for me
1
Peter 2:9
But you are a chosen
race, a royal priesthood, a holy nation, a people for his own possession, that
you may proclaim the excellencies of him who called you out of darkness into
his marvelous light.
John
1:12
But to all who did receive him, who believed in his name, he
gave the right to become children of God,
Something I want you to know:
Learn
how to create processes, draw inspiration, discipline, and create a good social
life.
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